●  FOR COMPANIES

Team Performance

Workshops and programs for international teams that need to communicate clearly, lead from every seat, and perform under pressure. In English, German or Polish. Online or in person.
Book a discovery call

📷 PHOTO
PHOTO: prawdziwy warsztat w akcji

●  THE PROBLEM

Your team is smart, international, and busy. That's exactly why things break.

Feedback stays unsaid across cultures, pressure turns meetings quiet, and leadership gets left to whoever has the title. Training that’s all theory doesn’t fix this. Practice does.

●  THE FIVE SIGNATURE WORKSHOPS

Say It Clearly

Assertive communication and feedback in international teams. Say the hard thing without breaking the relationship.

Leading From Every Seat

Ownership and leadership behaviors for people who don’t (yet) have the title.

Train For Pressure

Mental performance under deadlines, stakes and scrutiny. Built on sport psychology, used in boardrooms.

Future-Ready Teams

How teams stay adaptive when the work, the tools and the org chart keep changing.

Rebuild Trust

For teams after transformation — reorganisation, new leadership, layoffs. Rebuilding psychological safety and trust, so people speak up and commit again.

●  HOW WE CAN WORK

All formats in English, German or Polish — online or in person.

Single workshop + follow-up

One behavior, visibly changed.

Multi-session program

A new team standard, embedded over weeks.

Leadership offsite

A full off-site experience combining workshops, coaching and movement — delivered with Urban GetAway.

●  WHAT YOUR TEAM DOES DIFFERENTLY AFTERWARDS

Hard things get said — early.

Feedback and disagreement stop waiting for the exit interview.

Meetings produce decisions.

People commit in the room or push back in the room. No side-channels afterwards.

Pressure stops changing behavior.

High stakes met with the same quality of thinking as a calm Tuesday. That’s trainable.

Ownership spreads beyond titles.

People act on problems instead of escalating them — because they’ve practiced it.

●  PROOF

I’ve delivered workshops and coaching for teams at Radancy, Tonies, DeepL, Google Munich and the European Ceramic Society — and I run a community of 500+ international professionals in Munich, so “working across cultures” is not a slide in my deck. It’s my Tuesday.

“I had Paulina lead a full-day offsite for my team, focusing on openness to change and building resilience. The workshop was customized to address our specific challenges, and the practical strategies provided were extremely valuable. Her expertise truly made a difference for us!”

Maximilian Ehrlich · Director Data & Insights, Tonies

“I hired Paulina as a business trainer to work with my Customer Success team on the Driving Performance Through Ownership program, and it was one of the best decisions for our team’s development. The sessions were engaging, hands-on, and helped us build stronger ownership in our daily work.”

Doro · Radancy

●  CASE STUDY · RADANCY · SAAS TALENT ACQUISITION · CUSTOMER SUCCESS DACH

THE SITUATION

Two high-performing Customer Success teams — Germany, with an agency-partnership DNA, and Austria, shaped by a startup environment — needed to become one team with shared ownership. At the same time, CS was meant to step up from delivery partner to a visible, revenue-aligned growth function.

THE WORK

A multi-session leadership and team program across both countries: prioritization and communication frameworks, resilience and ownership — every concept practiced in role plays built on the team’s real customer situations, online and in person.

THE RESULT

A shift from siloed excellence to shared ownership across borders, a more structured, value-first communication style, managers more confident in difficult conversations — and improved psychological safety across all levels. In the SVP’s words: “She speaks the language of business, not theory.”

●  FAQ

Single workshops (2–3 hours) with a follow-up, multi-week programs, and leadership offsites. Online or in person — in English, German or Polish.
Best results with 6–16 participants — and I’ve already run workshops for groups of 50+, so larger formats are no problem with an adjusted design.
Yes — every workshop is built on your team’s real situations, collected in a short questionnaire beforehand.
It starts with a discovery call. Once I understand your team’s pain points, you’ll receive a concrete, tailored proposal.

Tell me about your team.

It starts with a short discovery call. Once I understand your team’s pain points, I’ll send you a concrete, tailored proposal.
Book a discovery call

makol.coach@gmail.com